Terms of Service

Last Modified April 11, 2022

Not Your Average American is built on communication between clients, guides, and other tourism professionals. Our relationships are built on trust. However, we also need to lay some ground rules and explain what you should expect when using our services.

Conditions of Use

Our main goal is to introduce North American travelers to the hidden and little-known destinations of South America. If you visit our pages to read our articles, find a tour guide, book a trip, leave a comment, etc., you accept these terms and agree to abide by them. If that’s not OK, please don’t use this website.

We have broken down our terms and conditions into two parts: travel and website.

Travel Terms and Conditions

We Are Travel Brokers

Not Your Average American, LLC is located in Portland, Oregon. We work as a travel broker – matching clients with existing tourism businesses in South America. We make it easier for you to find unusual or off-the-beaten-path journeys without directly providing our own travel services.

We earn a commission from these sales that help pay for our consulting services. Very often, we consult with small businesses before selling a trip for them and are not compensated for our work until after the sale takes place. In this way, we help small businesses get started on the right foot, not penalizing them for having a small marketing budget.

We have a business license in the State of Oregon which does not require a Seller of Travel certification.

For clients living in the states of California, Florida, Hawaii, or Washington

Not Your Average American, LLC is not a registered seller of travel in California, Florida, Hawaii, or Washington. If you are making a purchase from those states, it is your responsibility to inform us so that we may best accommodate specific laws and regulations of that state. Usually, this means making a direct payment to vendors using WeTravel.com, a platform for international tourism vendors directly sell their trips and tours.

Privacy Policy as Related to Travel

Not Your Average American, LLC or our partners may collect your personal information to deliver any products or services booked. We may share that information with third-party suppliers that need it to provide the best service possible for your trip or tour. By submitting any personal information, you indicate your acceptance of our Travel Privacy Policy.

Cancelations

While trips do get canceled for valid reasons, refunds are not guaranteed. In general, the vendors we work with require down payments in advance and full booking within 30-days before your trip. However, this can change depending on the vendor. Please confirm specifics at the time of booking your trip.

That said, Not Your Averge American, LLC will do its best to ask for a refund under specific circumstances. We believe that the people booking travel with our vendors are honest and trustworthy. We believe our vendors are honest and trustworthy. Together, we will search for solutions that satisfy both parties if a trip has to be canceled for reasons beyond anyone’s control.

And because cancellations usually happen for reasons beyond our control, we highly recommend buying travel insurance.

Travel

When you embark on a trip found via our website, you voluntarily assume all risks involved in such travel, whether expected or unexpected. Let’s face it, travel is inherently risky. We do our best to advise of the most common risks you might encounter but we can never fully guarantee a trip without problems.

We also suggest you do your own due diligence. Ask questions, do your homework, and, if in doubt, let us know!

Website Terms and Conditions

Privacy

We have written a separate privacy policy that boils down to these simple words – we collect two kinds of information:

  • the kind you voluntarily provide us and
  • information that is publicly available

We use this information to advise small businesses in South America about selling to North Americans and to help explain the South American tourism scene to North Americans. Make sure to check the exact policy  for more information.

Electronic communications

When you visit Not Your Average American, send emails to us, or interact with us via online social media, you are communicating with us electronically. You consent to receive communications from us electronically. We communicate by email (including our newsletters), by posting on social media, and by posting on this website. If you request that we stop email or social media communications, we will do so.

CopyRight

All content on this site, including text, graphics, logos, icons, images, videos, and audio clips are the property of Not Your Average American or have been provided with permission from the copyright owner to share on this website. We love that you want to share our stories – whether in writing or in photography. We ask that you properly give credit to both the author and to Not Your Average American when sharing our work. Using photos or text from Not Your Average American without proper attribution is a violation of international copyright law.

Trademarks

We are in the process of filing the Not Your Average American Trademark. While we are undergoing a Trademark review, we respectfully ask that you refrain from using the Not Your Average American logo in ways that may confuse potential customers. All other trademarks not owned by Not Your Average American that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Not Your Average American.

License and Site Access

Not Your Average American grants you a limited license to access and make personal use of this site and not to download (other than page caching) or to modify any portion of it except with written consent from Not Your Average American, LLC. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices; or any use of data mining, robots, or similar data gathering and extraction tools.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Not Your Average American, LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page, layout, or form) of Not Your Average American and our associates without express written permission.

You may not use any meta tags or any other “hidden text” utilizing Not Your Average American’s name or trademarks without the express written consent of Not Your Average American, LLC. Any unauthorized use terminates the permission or license granted by Not Your Average American, LLC.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Not Your Average American so long as the link does not portray Not Your Average American, LLC, its associates, or their products in a false, misleading, derogatory, or otherwise offensive matter. You may not use the Not Your Average American logo or other proprietary graphic or trademark as part of the link without express written permission.

Reviews, comments, emails, and other content

Visitors may post reviews, comments, and other content as well as submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” All content that you contribute must comply with these Terms of Service.

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

Not Your Average American reserves the right to remove or edit such content, but does not regularly review posted content. If using our website to review guides or businesses or to advertise your own guiding service or business, you grant Not Your Average American, LLC and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully transferrable right to reproduce, publish, translate, distribute, and display such content, or portion of the content, throughout the world in any media. Any other material shared on our website can be done so without concern of our sharing without first obtaining your approval via electronic communications.

You grant  Not Your Average American, LLC  the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify and hold harmless Not Your Average American, LLC or its associates for all claims resulting from content you supply.

Not Your Average American, LLC has the right to cooperate fully with law enforcement authorities or comply with court orders directing or requiring us to disclose the identity or other information of anyone posting content on or through the website.

Not Your Average American has the right but not the obligation to monitor and edit or remove any activity or content. Not Your Average American takes no responsibility and assumes no liability for any content posted by you or any third party.

If at any time you have questions about this policy, please contact us.