Last Modified August 22, 2018
Information We Collect
There are two basic ways we collect information:
- Information that you give to us.
- Information that is publically available.
Here is a little more explanation of each of these.
Information that you give to us.
When you interact with our website, you have the option to sign up as a member, a guide, or a business. When you register, we ask you for a lot of basics, like where you work, what your specialties are, or what your travel interests might be. Some information we require (like an email address) and other information is voluntary (like your education). We ask for lots of information, especially from guides, so that we can help better market your services. Except for your first and last names and your email address, you may edit or delete this information at any time. You may delete your account and all information will also be deleted.
When visitors and members leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service. All user comments can be deleted by the user. We retain these comments for an undetermined amount of time.
When members leave reviews, we collect the data shown in the review form. All reviews can be deleted by the member leaving the review.
Published Articles and Events Calendar
When members add events or write blogs, we collect the data shown in those forms. We use the information to advertise the events and to publish blogs. The information given in these formats cannot be deleted after publication. These publications may be edited or deleted upon request.
For members who chose to participate in our blogging platform or to post events in the calendar, you may upload images. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you contact us using our contact form, we retain your email address and content of the email indefinitely. We do not automatically add your name to our email lists. If you would like us to delete any past contact with our website, please let us know.
If you take one of our Interact Quizzes and chose to opt into our email list, we will keep your information on our MailChimp server. Otherwise, quiz information is not tied to an individual person.
Information that is publically available.
We collect information from using Google Analytics. This tool helps us know how many visitors we have on any given day, country of origin, how old they are, and what their likes and dislikes might be. This information is never tied to individual names or accounts. To prevent your data from being used by Google Analytics, not just on our page but others as well, please install this opt-out browser add-on: https://tools.google.com/dlpage/gaoptout/
There may also be information collected about you through other automatic data collection technologies, including details of your visits to Not Your Average American, location data, information about your computer and Internet connection, including your IP address. The information we collect through these means is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.
Understanding our customers is key to helping Ecuadorian business owners offer a better product.
How We Use This Information
We use the information that we collect about you, or that you provide to us, to present our website and its contents to you; to provide you with information or services that you request from us; and to better connect South American tourism operators, especially the smallest business and community tourism projects, with North American clients. This is the basic mission of Not Your Average American.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our Plug-In Services
If you chose to participate in our member forum, all information posted in comments and replies will be stored indefinitely. BB Press relies on the same cookies used by WordPress (see below).
Images that you load via your user profile, the blogging platform, or the events calendar may be transmitted to a global network of third-party servers (a CDN). No images are stored on the API for longer than 30 minutes. Those images are stored in our NYAA database indefinitely.
If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:
- Venue information: name, address, city, country, state, postal code, phone, website, geographical coordinates (latitude and longitude)
- Organizer information: name, phone, website, email
- Event information: website, cost, description, date, time, image
Importing Events, Venues, and Organizers:
- All data present within a CSV or ICS file and external URLs (for events, venues, organizers, and tickets)
- Import origin data (URL from where events are being imported—such as Eventbrite, MeetUp, other compatible URL sources, and more, which can include similar or same data as listed above)
- Eventbrite Ticket information: name, description, cost, type, quantity
Please note that to create new events through the Community Events submission form, a user must hold a website account on this domain. This information is retained in the local database. It is also possible to create events anonymously if the site owner has this option enabled.
When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.
Tracks user website behavior (page visits, clicks, etc.) to gain insight into how our platform is being used by our visitors. Google is constantly changing their setup so rather than address their current cookie usage, we ask that you confirm their latest settings. To prevent your data from being used by Google Analytics, not just on our page but others as well, please install this opt-out browser add-on: https://tools.google.com/dlpage/gaoptout/
If you have signed-up to receive our newsletter, your email address, zip code (if offered), first name, and last name have been saved on the MailChimp database. Some information from Interact Quizzes, registration forms, or account updates like member role, language spoken, and travel interests may also be kept in this database.
Pop-up Maker uses anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make the user experience more pleasant while still delivering time-sensitive messaging. Cookies are saved for 30-days.
If you leave a comment on our site, you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Registered user information is retained in our website’s database indefinitely. Data can be exported or removed upon users request via the existing WordPress data exporter or eraser.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.